SmartHospitality.AI is a Hospitality Operating Intelligence platform — the daily nervous system for service teams. Knowledge to perform. Checklists to comply. Briefings to align. Insights to lead.
Designed for F&B teams across fine dining, hotel restaurants, and multi-outlet groups
Starting with staff knowledge and manager visibility. Expanding into full operational intelligence for hospitality teams.
Across more than 70 countries, I kept walking into the same broken thing.
As an operator, I ate and worked in restaurants on every continent. Different cuisines, different languages, different price points — and the same two problems, everywhere. Staff who weren't equipped with the knowledge to do their job with confidence. And managers with no tool to scale what they know to their team, and no way to measure what their team actually doesn't.
It wasn't a local problem. It was structural — and nobody had built the instrument to fix it. So I did.
— Founder, SmartHospitality.AI
Five forces are converging to make operational intelligence not just an advantage — but a necessity.
Two problems, in every operation, everywhere: staff who aren't equipped to perform with confidence — and managers with no instrument to scale their knowledge or measure what the team is missing. It's not a training problem. It's an information access problem.
From the floor to the boardroom. Knowledge, training, daily operations, briefings, performance, and revenue — in one platform. Built by operators, for operators.
No developer needed. No IT department. No long implementation. If you can upload a PDF, you can set this up.
Grounded in 25+ years of combined luxury F&B operating experience. These are the gains the platform is built to deliver — and the targets we set with every pilot.
We're now onboarding our first pilot partners. Run a pilot in your outlet and we'll measure these against your real numbers — together.
Research across hospitality operations consistently shows a 20–25% revenue difference between well-trained and undertrained front-of-house teams. That gap is entirely addressable.
Today we run the daily nervous system of your service teams. Tomorrow we connect it to your revenue, your reservations, and your full operational stack.
One platform, six roles — each with the right information, the right tools, the right access.
There's a difference between understanding hospitality and living it. Our founder has run fine dining, celebrity-chef restaurants, nightclubs, banquets, and room service — and led departments of 850+ people through full service. We've stood in pre-shift briefings, managed allergen incidents, and felt the pressure of a packed room with an undertrained team. That's what this was built from.
For hotel groups and restaurant chains with existing systems, IT requirements, and compliance needs.
No rip-and-replace. SmartHospitality.AI fits into your existing technology stack.
All prices in EUR, excluding VAT · Annual billing available · Pilot pricing on request
Additional modules and enterprise integrations available, including Revenue Intelligence, POS Intelligence, and HR Analytics. Pricing reflects operational value, management visibility, and decision support — not the number of users on the platform.
Reflections from F&B leaders we've shown the platform to during early access. Named pilot references available on request as our first partners go live.
We've heard every concern. Here are honest answers.
Still have questions? We answer every enquiry personally.
Start the conversation →We'll set up a personalised pilot using your menu and your team structure — not a generic demo. The founder personally onboards every early partner.
Want to explore the platform before requesting access?
Explore the interactive preview →Start with one outlet. Run a pilot. See results in the first week.